How Do I Unblock (Unlock) My NSFAS Wallet Account?

Your NSFAS Wallet account is blocked (locked) when the scheme has picked up unusual activity(ies) on your myNSFAS account or NSFAS Wallet account.

12 comments

By Staff Reporter (2 mins read)

NSFAS Wallet allows NSFAS-funded students at certain tertiary education institutions to receive their allowances, withdraw cash and pay for goods at participating stores or to informal traders.

Your NSFAS Wallet account is blocked (locked) when the scheme has picked up unusual activity(ies) on your myNSFAS account or NSFAS Wallet account. This could be the result of the changing of your cellphone number and requesting to reset your NSFAS Wallet password at the same time.

It also happens when you have typed in your NSFAS Wallet password incorrectly more than three times. Your account is then blocked as a security measure to prevent fraudsters from accessing your allowances.

To avoid this situation from happening, ensure that you memorise and safeguard your NSFAS Wallet password.

How do I unblock my NSFAS wallet account?

Here are some steps to guide you.

Unblocking NSFAS Wallet 1
Image obtained from NSFAS official Facebook page.

Students from these institutions receive their allowances through NSFAS Wallet

Check if your institution is part of them.

NSFAS Wallet Institutions
Image obtained from NSFAS official Facebook page.

Access this link to view and/or download the full NSFAS Wallet Guide.


Feature image: screenshot of NSFAS Wallet login page.


12 comments on “How Do I Unblock (Unlock) My NSFAS Wallet Account?”

  1. I have a problem I forget a password for access my Nsfas wallet I try three time and then account blocked so I need help

    Like

      1. Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.

        Tel: 0800 067 327/021 763 3200
        Email: info@nsfas.org.za
        Facebook: National Student Financial Aid Scheme
        Twitter: @myNSFAS
        Instagram: @myNSFAS

        When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.

        Please let us know how everything goes.

        Like

    1. Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.

      Tel: 0800 067 327/021 763 3200
      Email: info@nsfas.org.za
      Facebook: National Student Financial Aid Scheme
      Twitter: @myNSFAS
      Instagram: @myNSFAS

      When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.

      Please let us know how everything goes.

      Like

  2. My ewollet is locked Im trying to use my id it says it doesn’t axist and my account is locked please help me to unlocked

    Like

    1. Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.

      Tel: 0800 067 327/021 763 3200
      Email: info@nsfas.org.za
      Facebook: National Student Financial Aid Scheme
      Twitter: @myNSFAS
      Instagram: @myNSFAS

      When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.

      Please let us know how everything goes.

      Like

  3. I blocked my NSFAS wallet
    Because I didn’t know that they have to me a password I was thought that they want my email password so I kept trying

    Like

    1. Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.

      Tel: 0800 067 327/021 763 3200
      Email: info@nsfas.org.za
      Facebook: National Student Financial Aid Scheme
      Twitter: @myNSFAS
      Instagram: @myNSFAS

      When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.

      Please let us know how everything goes.

      Like

  4. I lodged complain about my blocked NSFAS ewallet and NSFAS responded by saying my case has been resolved. I don’t know how. Nothing is sent. When I login to my account, it says nothing.
    Pleas help

    Like

    1. Hi, it is best that you directly contact NSFAS. See below for its contact details and the platforms where one can reach NSFAS.

      Tel: 0800 067 327/021 763 3200
      Email: info@nsfas.org.za
      Facebook: National Student Financial Aid Scheme
      Twitter: @myNSFAS
      Instagram: @myNSFAS

      When speaking to one of its officials or sending a message, you should explain the challenge that you are facing.

      Please let us know how everything goes.

      Like

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